Terrible experience. Took my van there because it started shacking and service engine light on. They said it was a broken coil, paid almost $200 to get fix. Two days after, service engine light turns back on, car starts making some heavy sounds, i called the shop and took the car back to them. The guy said he can turn the light off but it will probably come back on but he wont worry because my car is just too sensitive, as for the noise he claimed it was nothing. I told him I'm worried it could be the brakes because it is more pronounce when i use the brake, he claimed he had checked my brakes and they are perfect. I left the shop and went to another shop endede up paying $250 because i needed to replace brake pads and calipers and whatever else since my pads had leaked or whatever, something was obviously wrong with my brakes. So as a young woman who knows nothing about car mechanics, I chose Terry's bacsuse of all the good reviews but that was a hell of experience and a disappointment.
Terrible experience. Took my van there because it started shacking and service engine light on. They said it was a broken coil, paid almost $200 to get fix. Two days after, service engine light turns back on, car starts making some heavy sounds, i called the shop and took the car back to them. The guy said he can turn the light off but it will probably come back on but he wont worry because my car is just too sensitive, as for the noise he claimed it was nothing. I told him I'm worried it could be the brakes because it is more pronounce when i use the brake, he claimed he had checked my brakes and they are perfect. I left the shop and went to another shop endede up paying $250 because i needed to replace brake pads and calipers and whatever else since my pads had leaked or whatever, something was obviously wrong with my brakes. So as a young woman who knows nothing about car mechanics, I chose Terry's bacsuse of all the good reviews but that was a hell of experience and a disappointment.