I had a nice visit for my 18 month service. They got me in and out quickly and for a reasonable price. However, I am a little put off by the service adviser trying to "up-sell" me for engine air filter and cabin air filter. He says they are dirty. Well, of course they are "dirty" because of what they do. In fact, they have probably been dirty since 1 week of driving. Mazda recommended service interval for these filters is 30 months. I am glad I know about things like this. But I feel sorry for those who rely on the service adviser's "advice" and pay for things they do NOT need and are NOT even recommended.
All USA
I had a nice visit for my 18 month service. They got me in and out quickly and for a reasonable price. However, I am a little put off by the service adviser trying to "up-sell" me for engine air filter and cabin air filter. He says they are dirty. Well, of course they are "dirty" because of what they do. In fact, they have probably been dirty since 1 week of driving. Mazda recommended service interval for these filters is 30 months. I am glad I know about things like this. But I feel sorry for those who rely on the service adviser's "advice" and pay for things they do NOT need and are NOT even recommended.