I have never met such a rude and racist manger, as I did tonight. I spent over two hours in the store picking out items for my vacation, when I got to the checkout I realized I had left my wallet at home. I asked if they accepted Apple Pay and was told no they only accept Samsung pay. The kind cashier told me that I could put the items on hold, come and purchase items tomorrow. As I was trying to put the items on hold the manager came up and began "barking orders" at me, as if I were a child. Her racism was apparent from how she spoke to me, to how she spoke to other African Americans(complete 180 degree difference). The manager was so incredibly rude that her employees actually apologized for her behavior. Long story short, she decided, last minute, that I couldn't place anything on hold because I had a couple of items of clearance. If someone from the upper management team at T.J. Maxx reads this, I hope you investigate her. She is a terrible example to her employees and a terrible representative of your company.
This event happened on February 6th, 2018 @ 7pm.
I have never met such a rude and racist manger, as I did tonight. I spent over two hours in the store picking out items for my vacation, when I got to the checkout I realized I had left my wallet at home. I asked if they accepted Apple Pay and was told no they only accept Samsung pay. The kind cashier told me that I could put the items on hold, come and purchase items tomorrow. As I was trying to put the items on hold the manager came up and began "barking orders" at me, as if I were a child. Her racism was apparent from how she spoke to me, to how she spoke to other African Americans(complete 180 degree difference). The manager was so incredibly rude that her employees actually apologized for her behavior. Long story short, she decided, last minute, that I couldn't place anything on hold because I had a couple of items of clearance. If someone from the upper management team at T.J. Maxx reads this, I hope you investigate her. She is a terrible example to her employees and a terrible representative of your company. This event happened on February 6th, 2018 @ 7pm.