Supercuts

I used to really like this salon due to it convenience (right next to Publix) and I had a great stylist who was super kind/thoughtful and did a great job cutting my hair. However, after my stylist left the state, I have not had a good experience again. The online scheduling is completely inaccurate. I have had to wait multiple times upwards of 35-40 minutes after my scheduled time for a haircut. On top of that, there is zero communication about this from the head stylist. She just says, "someone will be with you in a few minutes." 40 minutes is NOT a few minutes. When I inquired why it was taking so long, I was told that there were multiple people ahead of me. So that tells me that the online check-in is really pointless. I will not go to this salon again. I have now found another Supercuts with great stylists and my appointment time is always honored. Don't settle for this salon. Find one that will treat you with respect.