Kirkwood is the best, his entire team is very knowledgeable. I was very surprised to find such quality work in little ole Augusta. Their basic repair skills are on par with the best in Manhattan and their prices are fair. If I lived I Atlanta I would bring my horn here. This is small business at its best.
I originally was a customer of Brunkow's Music until they closed down. At the time, there was only one other music store that I was familiar with so I began to do business there. I never was completely happy with this particular music store and I have never been a huge fan of business chains. Then, someone told me about Kirkwood's. I took my flute in to be repaired and was highly satisfied with the work and the turn-around time. A huge bonus and selling point for me was and still is their excellent customer service! Also they are a locally owned business. I no longer take my instrument anywhere else for repairs and handle all of my music needs there. If they don't have what I need, they never hesitate to order it for me in a timely manner. I have been a Kirkwood's Music and Repair customer for 7 years now and have yet to have a poor experience.