Set up a reservation 2 weeks prior to rental online. The day before pick-up I was unable to get anyone on the phone. 6 attempts in 4 hours and only on the first one did someone answer and put me directly on hold, but never came back on the line. I was trying to call to confirm the time and vehicle availability. They have lost my business and anyone else I know that needs a rental. Was able to contact another company and set everything up in less than 10 minutes. Hertz corporate apparently needs to get a handle on this location from reading the other reviews. They do not even deserve one star
All USA
Set up a reservation 2 weeks prior to rental online. The day before pick-up I was unable to get anyone on the phone. 6 attempts in 4 hours and only on the first one did someone answer and put me directly on hold, but never came back on the line. I was trying to call to confirm the time and vehicle availability. They have lost my business and anyone else I know that needs a rental. Was able to contact another company and set everything up in less than 10 minutes. Hertz corporate apparently needs to get a handle on this location from reading the other reviews. They do not even deserve one star