Copart - Savannah

If I could leave less than a 1 start I would! I was in a car accident on 95N and in the process; my insurance company had my car towed here, to assess the damage. The wrecker took my car the the wrong salvage yard, in a completely different state. Then, they argued with me for two weeks before finally towing it back to where it was originally supposed to be taken (at the expense of my insurance company, not them). So when it was finally taken to where I could go pick up my personal belongings left in my car, (which was a lot due to the fact that I was moving back NC from FL) they have taken everything left in the (THAT THEY COULD FIT) and shoved it in the trunk. I understand there may be standard procedures that have to take place to inventory the car, but there were MULTIPLE missing items (including my license plates!) and over $500 worth of damaged belongings in the truck of my car because of how poorly they handled my things (not to mention the value of sentimental items). What I don’t understand, is how they have the right to even touch anything in the car before the owner of the vehicle even has the chance to come retrieve personal belongings. Then when i confronted the company, they push the blame off on everyone else and not a single apology was given. They sent me two $100 VISA gift cards and act like they’re doing me a favor and refuse to replace any of the missing items and tell me I have to have proof they were in the car. I wouldn’t wish the experience with this company on my worst enemy.