After waiting 5 months for a lower partial denture to be made, upon receiving it, it wasn't at all what I was told I'd be getting! It was very poor quality & so uncomfortable I couldn't wear it, cutting inside my gums! I was then told they could make me a new one which would take another 4-5 months or I could be refunded. I chose a refund, & that was 8 weeks ago & I'm still fighting for it! No one's returning my calls, so my next step is to contact the insurance commissioner of Georgia. This office is very disorganized & unsanitary! The entire 6 months, almost monthly when I was there, I saw the same dust/dirty countertops around the sink, dirty paper towels on the floor around the trash cans,etc. I have since had a lower partial made at another dentist, that took 1 week, & had no problems at all! I had to pay out of pocket for my new partial, so I really need to get my refund from Coast Dental!!!!!
All USA
After waiting 5 months for a lower partial denture to be made, upon receiving it, it wasn't at all what I was told I'd be getting! It was very poor quality & so uncomfortable I couldn't wear it, cutting inside my gums! I was then told they could make me a new one which would take another 4-5 months or I could be refunded. I chose a refund, & that was 8 weeks ago & I'm still fighting for it! No one's returning my calls, so my next step is to contact the insurance commissioner of Georgia. This office is very disorganized & unsanitary! The entire 6 months, almost monthly when I was there, I saw the same dust/dirty countertops around the sink, dirty paper towels on the floor around the trash cans,etc. I have since had a lower partial made at another dentist, that took 1 week, & had no problems at all! I had to pay out of pocket for my new partial, so I really need to get my refund from Coast Dental!!!!!