Charged for a missed appointment when I was told the wrong time. My daughter even heard them say the time, and she heard me verify it while standing in the office. The office manager is rude, and would not admit that it coud have been their error, which it was. Wanted to charge me $79.00. Yeah, right! If it was my mistake I would have paid it. But, that is just an exorbitant amount. I liked Dr. Holland, but we will not be returning there due to the office staff and their policies.
All USA
Charged for a missed appointment when I was told the wrong time. My daughter even heard them say the time, and she heard me verify it while standing in the office. The office manager is rude, and would not admit that it coud have been their error, which it was. Wanted to charge me $79.00. Yeah, right! If it was my mistake I would have paid it. But, that is just an exorbitant amount. I liked Dr. Holland, but we will not be returning there due to the office staff and their policies.