Cherokee Tax Group

We are disappointed with the service we received from Cherokee Tax Group. We went there to have our 2013 Federal return and two state returns for partial year residency in each state. We thought our returns had been filed in March but in June discovered that one of the state returns had not been filed. A message was left for Mark but he never returned that call. Several days later, our refund appeared in our checking account. We never received an explanation for the late filing. At that point, we carefully reviewed the other returns and found two errors on the Federal return that caused us to overpay taxes due. After contacting Mark, we did receive an amended 1040X but the numbers did not match our original return. We received three variations of the 1040X and after several e-mails and phone calls, we finally completed the 1040X ourselves and mailed it November 14, 2014. We received our refund on January 8, 2015.