Great service by David Rush. He was helpful and friendly, explained the process and was candid with responses to my questions. Prompt and informative. Five stars for David!
Not him, but someone I talked with when scheduling the service appointment initially told me the only recall work would be on the sliding doors, and that the work would take about two hours. When I arrived, David said all recall work, including the airbag replacement, would be done and that I'd have to use a rental car for the day instead of waiting. I'm glad I didn't have to return for more work to be done at a later date, but the initial report and time estimate was incorrect.
Great service by David Rush. He was helpful and friendly, explained the process and was candid with responses to my questions. Prompt and informative. Five stars for David! Not him, but someone I talked with when scheduling the service appointment initially told me the only recall work would be on the sliding doors, and that the work would take about two hours. When I arrived, David said all recall work, including the airbag replacement, would be done and that I'd have to use a rental car for the day instead of waiting. I'm glad I didn't have to return for more work to be done at a later date, but the initial report and time estimate was incorrect.