The Doctors may be great, but the front desk staff is horrible. I had several occasions when I tried to get messages regarding my pet's health, and serious issues, that were not passed on to the doctors. And they treat me like a criminal on the phone when I ask them to forward a message. I would not recommend this place as my family members come first, and if you can never get to a doctor, why bother? I had to send my cats xrays somewhere else to find out he had cancer after waiting 3 weeks to never get a call back, even though i tried on 3 separate occasions to get the doctor to call me.
The Doctors may be great, but the front desk staff is horrible. I had several occasions when I tried to get messages regarding my pet's health, and serious issues, that were not passed on to the doctors. And they treat me like a criminal on the phone when I ask them to forward a message. I would not recommend this place as my family members come first, and if you can never get to a doctor, why bother? I had to send my cats xrays somewhere else to find out he had cancer after waiting 3 weeks to never get a call back, even though i tried on 3 separate occasions to get the doctor to call me.