I went in today because I previously purchased some tires and had some other services on my van several months ago. I don't know if I was up-sold at that time as I know very little about auto mechanics and, frankly, my vehicle is old as dirt and clearly needs everything fixed. Well, I realized I had a flat and remembered vaguely being told about a warranty. I called, received prompt and accurate information, had an appointment within the hour to give me time to get there and was in and out in under 30 minutes. The guy who assisted me only mentioned their promo and possible oil change and I mean, really, it's no more than any other job requires of you. He also asked that I write a review which I'm happy to do but also feel the need to be transparent about as I feel it's important for credibility. He had no idea if I was satisfied or not so maybe not the smartest gamble, lol. All in all, I've been there twice and have no complaints except maybe, what happened to the bottled water? I don't drink coffee. Thank you for your help!
I went in today because I previously purchased some tires and had some other services on my van several months ago. I don't know if I was up-sold at that time as I know very little about auto mechanics and, frankly, my vehicle is old as dirt and clearly needs everything fixed. Well, I realized I had a flat and remembered vaguely being told about a warranty. I called, received prompt and accurate information, had an appointment within the hour to give me time to get there and was in and out in under 30 minutes. The guy who assisted me only mentioned their promo and possible oil change and I mean, really, it's no more than any other job requires of you. He also asked that I write a review which I'm happy to do but also feel the need to be transparent about as I feel it's important for credibility. He had no idea if I was satisfied or not so maybe not the smartest gamble, lol. All in all, I've been there twice and have no complaints except maybe, what happened to the bottled water? I don't drink coffee. Thank you for your help!